SITA has announced a new technology deployment offering passengers enhanced check-in and bag drop self-services with Ethiopian Airlines at Bole International Airport.
The deployment, which features SITA Smart Path Drop & Fly baggage solution, has been implemented in the new extension of the check-in area with international passengers of Ethiopian Airlines benefitting from the service.
SITA’s self-service solutions have helped optimize the passenger experience with many travelers checking in online through the Ethiopian Airlines app, other airline applications and through SITA self-service kiosks.
Passengers using the technology can directly proceed to the self-bag-drop area to check in their bags quickly and easily avoiding long lines and reducing congestion in the airport at a time when social distancing remains a priority as the industry recovers from the impact of the COVID-19 pandemic.
The solutions increase airport capacity by accommodating more passengers while empowering them with more control over their journey. The technology deployed also reduces passenger contact with ground agents, ano