Ethio telecom launches an online market platform called telegebeya which enables its customers to purchase Ethio telecom products.
The new online sales channel which is a new and an alternative sales platform that enables customers to purchase Ethio Telecom products easily from their whereabouts by using telebirr as a payment modality in addition to the company’s existing 615 point of sales and 116 franchise shops.
On this web based sales platform, different smart mobile phones, internet modems, fixed broadband terminals and other telecom services are available to customers with affordable prices. As a first phase telegebeya online sales start up for customers who reside in Addis Ababa The company has promised to expand this web based online sales service and avail it in major cities of the country along with additional telecom products in not the distant future.
In addition as part of its initiative to start new service and products to satisfy its customers the company has launched Ashamtele customer loyalty program to ensure better customer satisfaction and experience.
Ashamtele is said to enable Ethio Telecom’s customers be rewarded for using its services through which customers get incentives and rewards based on points collected using the tracks of each of their diverse telecom services usage like voice, data/internet and SMS, as well as for recharging airtime and making payments for goods and services via telebirr, using the loyalty program registered customers will get various incentives and rewards that will possibly enable them to buy smart mobile phones, tablets and laptop; as well as to buy packages, recharge airtime and pay monthly bills.
Ethio telecom, since the recent past years has been on visible and multifaceted strategic reforms, stemming from telecom infrastructures expansion and latest technologies deployment to massive tariff reduction and emerging new telecom services and products in order to provide reliable and quality services, thereby meeting the ever increasing demands of its customers.
The company announced the operation of these two new schemes on Wednesday April 27, 2022.