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Ethio Telecom selects HyperSense Fraud Management

Ethio Telecom selects Subex’s AI-first HyperSense Fraud Management to replace the operator’s legacy system.
The solution, which is built on Subex’s AI orchestration platform, HyperSense, will replace Ethio Telecom’s existing legacy fraud management system, thereby enabling them to move from a traditional rules-based approach to an AI-first approach. This approach will, in-turn, enable them to detect new and unknown threats in real-time.
“The Ethio Telecom has recently launched a pre-commercial 5G network within the country. In order to sustain its market leadership by providing high-quality, and innovative offerings, Ethio Telecom wanted to enhance and broaden its risk management strategy by having a holistic defense mechanism,” said Subex on its statement sent to Capital.
As indicated on the statement with Subex’s AI-first Fraud Management system on HyperSense, which leverages AI in every step of the Fraud management process, Ethio Telecom will be able to bring in enhanced accuracy, coverage, and time-to-detect. These capabilities will, in turn, enable the operator to adopt a proactive approach to combatting risks such as SIM Box, Spoofing, SMS frauds, roaming frauds, subscription frauds, device frauds, mobile money risks, and credit risk management. Furthermore, with its earlier deployment of Subex’s business assurance, Ethio Telecom will now be able to consolidate its revenue assurance and fraud management approach to ensure the breaking down of silos and enhance operational efficiency.
“This win marks another chapter in our long-standing relationship with Ethio Telecom and it comes close on the heels of our recent Business Assurance deployment. With the implementation of our fraud management solution coupled with the existing Business Assurance solution, Ethio Telecom will now benefit from a holistic risk management approach as they gear up to provide 5G services. Today, our risk management portfolio sets itself apart by adopting an AI-first approach to mitigate threats accurately and faster,” said Shankar Roddam, Whole-Time Director and Chief Operating Officer at Subex whilst commenting on the partnership extension.
Ethio Telecom has consistently been at the forefront of adopting proactive measures to combat telecom risks and safeguard their business and customer as the operator recognizes the value of an approach which places AI at the core.
“Subex’s AI-first fraud management system will be vital in safeguarding our business and customers. We see this as a future-proof investment that aligns with our digital services initiatives,” said Tsegaye Emmanuel, Chief Information Security Officer at EthioTelecom indicating that for over two decades, Subex has been the leading group in the fraud management space.


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