National Insurance Company of Ethiopia S.C. (NICE), Ethiopia’s leading insurance company, has entered into an agreement with ARIMA, a global provider of insurance software based in Bahrain. This collaboration will enable NICE to upgrade its current system with the latest technology, significantly enhancing its service delivery.
Under this agreement, NICE will transform its existing system into a modern, technologically advanced platform. This upgrade will allow customers to apply for insurance from anywhere, whether in person or remotely, and streamline the claims process in the event of an accident.
A key component of this modernization is the implementation of SAP (Systems Applications and Products), a widely used enterprise resource planning (ERP) software. SAP will serve as a centralized system for NICE, allowing different departments to access and share data seamlessly. This integration is expected to create a more efficient and productive work environment for NICE employees.
The adoption of advanced technology reflects NICE’s commitment to improving customer experience and operational efficiency, positioning the company at the forefront of the Ethiopian insurance industry.
